Accessibility

Opening Hours

Box Office Mon | 10am - 5.30pm

Tue-Sat | 10am - 7.30pm
(or until start of the last event)

Sun | Opens one hour before start of first event, closes after start of last event


The Maltings strives to be accessible to all. If you have any needs that are not addressed, please contact our Theatre Manager so that we can do our best to help.
 

VENUE ACCESS

  • Disabled parking spaces available in the public car park in front of our venue
  • Level and ramped access is located to the far-left of the front entrance
  • Power assisted doors at the front entrance
  • Lift located in the foyer with access to all floors
  • Adapted toilet on floor -3
  • Our Main House Theatre/Cinema has a fixed number of wheelchair spaces, which we recommend pre-booking at Box Office
  • Our Henry Travers Studio has centre handrails. Seating in the studio is unassigned, however disabled seating in the front row can be reserved through the Box Office.
  • An Infrared Hearing Support System is available - request headsets at Box Office
  • We welcome guide dogs
  • If you need any additional information or you'd like a large print version of our brochure, please contact the Box Office.


ACCESSIBLE CINEMA

  • CEA Card - We accept the CEA Card which enables a registered disabled person to obtain a free CINEMA ticket for a carer to accompany them to a film. To join the scheme, the registered disabled person (NOT the carer) must apply in advance directly with the CEA (NOT from The Maltings). Full details, application and guidance is available on the CEA Card website.
  • HOH English (Subtitled Screenings) for people with hearing loss
  • Our Autism Friendly relaxed screenings are cheduled throughout the year offering a sympathetic sensory experience for people on the autism spectrum (lighting left on low, softer volume, no trailers or adverts, okay to make noise and move about, bar available as a “chill-out space”, patrons on a special diet can bring their own food).


DEMENTIA FRIENDLY CINEMA

The Maltings is proud to test a season of monthly screenings tailored to the needs of those living with dementia, their families, friends and carers. 

Everyone is welcome to join us for these relaxed screenings of specially selected film classics. 

Lights are left on low, sound levels are reduced, and it’s fine for customers to move around during the film.  

Some screenings will take place in our Henry Travers Studio, with a combination of raked seating and chairs and tables on a level floor, others will take place in our Main House Theatre (where wheelchair spaces are limited, so advance booking is encouraged by contacting the box office directly).

All screenings are priced at the reduced rate of £4.50 and carers tickets are free if the registered disabled person has applied for a CEA card at www.ceacard.co.uk  

We won’t be showing trailers or adverts, so films start promptly at 2pm. Doors will open 20 minutes before, so there’s plenty of time to find a seat.

Your feedback will be crucial in developing this test season into a long-term commitment, so please share your thoughts with us on any aspect, from how suitable you find the venue, to the information we provide, even what films you might like to see. It’s all greatly appreciated and will help shape the future of Dementia Friendly Screenings at The Maltings.

We’ll be providing audiences with short post-screening questionnaires. If you are able to spend 5 minutes filling these in, we’d be most grateful.

If there’s anything you’d like to tell us right now, email us at 
feedback@maltingsberwick.co.uk 

If you have any practical questions please call our Box Office on 01289 330 999 or email box.office@maltingsberwick.co.uk


DOWNLOAD OUR MAY TO OCTOBER DEMENTIA FRIENDLY SCREENING LEAFLET HERE

BABY CHANGING FACILITIES & BREASTFEEDING
Baby changing facilities are located on floor -3 (accessible by lift). The Maltings supports the rights of women to discreetly breastfeed in all public areas of the building.


THE GRANARY GALLERY & THE GYMNASIUM GALLERY
The Granary Gallery and The Gymnasium Gallery both have full disabled access. The Granary Gallery has lift access, The Gymnasium Gallery is all on one level. Disabled parking is available at Parade Car Park (The Gymnasium Gallery) and Bridge Street Car Park (The Granary Gallery). Both galleries welcome guide dogs and have ramped access.
For more information about Berwick Visual Arts, please visit their website.

Berwick Visual Arts is an initiative of The Maltings (Berwick) Trust. Registered charity no. 701194.

WEBSITE ACCESSIBILITY
The Maltings is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.

This website endeavours to conform to level Double-A of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 1.0. These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly for all people.

This site has been built using code compliant with W3C standards for XHTML and CSS. The site displays correctly in current browsers and using standards compliant XHTML/CSS code meaning any future browsers will also display it correctly.

Whilst The Maltings strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website.

We are continually seeking out solutions that will bring all areas of the site up to the same level of overall accessibility. In the meantime should you experience any difficulty in accessing The Maltings website, please don’t hesitate to contact us.

The Maltings Theatre & Cinema is operated by The Maltings (Berwick) Trust Registered Charity No: 701194