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Opening Hours

Box Office Mon | 10am - 5.30pm

Tue-Sat | 10am - 7.30pm
(or until start of the last event)

Sun | Opens one hour before start of first event, closes after start of last event

The Maltings strives to be accessible to all. If you have any needs that are not addressed, please contact our Theatre Manager so that we can do our best to help.


  • Disabled parking spaces available in the public car park in front of our venue
  • Level and ramped access is located to the far-left of the front entrance
  • Power assisted doors at the front entrance
  • Lift located in the foyer with access to all floors
  • Adapted toilet on floor -3
  • Our Main House Theatre/Cinema has a fixed number of wheelchair spaces, which we recommend pre-booking at Box Office
  • Our Henry Travers Studio has centre handrails. Seating in the studio is unassigned, however disabled seating in the front row can be reserved through the Box Office.
  • An Infrared Hearing Support System is available - request headsets at Box Office
  • We welcome guide dogs
  • If you need any additional information or you'd like a large print version of our brochure, please contact the Box Office.


  • CEA Card - We accept the CEA Card which enables a registered disabled person to obtain a free CINEMA ticket for a carer to accompany them to a film. To join the scheme, the registered disabled person (NOT the carer) must apply in advance directly with the CEA (NOT from The Maltings). Full details, application and guidance is available on the CEA Card website.
  • HOH English (Subtitled Screenings) for people with hearing loss
  • Our Autism Friendly relaxed screenings are cheduled throughout the year offering a sympathetic sensory experience for people on the autism spectrum (lighting left on low, softer volume, no trailers or adverts, okay to make noise and move about, bar available as a “chill-out space”, patrons on a special diet can bring their own food).


Since we started Dementia Friendly Screenings in May 2018, the positive feedback has been overwhelming, with our customers saying “the fact they offer this programme has made our day” and “we had the best day out with our service users and can’t wait to come back again! It was such a delight for us all to have a fun, relaxed trip out together. The staff made everyone feel so welcome and they ensured our visit was straight forward, it’s great to have a service like this available in our town.” – we’re very proud to be continuing to host this season in 2019. 

Everyone is welcome to join us for these relaxed screenings of specially selected film classics. 

Lights are left on low, sound levels are reduced, and it’s fine for customers to move around during the film.  

Screenings will take place in our Henry Travers Studio, with a combination of raked seating and chairs and tables on a level floor.

All screenings are priced at the reduced rate of £4.50 and carers tickets are free if the registered disabled person has applied for a CEA card at  

We won’t be showing trailers or adverts, so films start promptly at 2pm. Doors will open 20 minutes before, so there’s plenty of time to find a seat.

If you have any practical questions please call our Box Office on 01289 330 999 or email


Baby changing facilities are located on floor -3 (accessible by lift). The Maltings supports the rights of women to discreetly breastfeed in all public areas of the building.

The Granary Gallery and The Gymnasium Gallery both have full disabled access. The Granary Gallery has lift access, The Gymnasium Gallery is all on one level. Disabled parking is available at Parade Car Park (The Gymnasium Gallery) and Bridge Street Car Park (The Granary Gallery). Both galleries welcome guide dogs and have ramped access.
For more information about Berwick Visual Arts, please visit their website.

Berwick Visual Arts is an initiative of The Maltings (Berwick) Trust. Registered charity no. 701194.

The Maltings is operated by The Maltings (Berwick) Trust Registered Charity No: 701194